Frequently Asked Question

Group ID feature
Last Updated 2 years ago

When monitor group is on or off (via menu settings) than there is a difference in the RS232 command, see below:

Monitor group= 1…254 > extra byte

0x06,0x00,0x00,0x18,0x02,0x1C : power on
0x06,0x00,0x00,0x18,0x01,0x1F : power off

0x00 = This Byte is to select the monitor by its ID, if you put 00 you send a broadcast command to all the monitors (0-255)

0x00 = This Byte is to select the monitor Group, if you put 00 you send a broadcast command to all the monitors groups (0-254)

Monitor group off > no extra byte

0x05,0x00,0x18,0x02,0x1F : power on
0x05,0x00,0x18,0x01,0x1C : power off

For Eagle platform:
Monitor group can be set in the “Advanced Options” menu:
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If monitor group is not present than it is not supported by the firmware ( = older firmware) and RS232/TCP commands must be send without the group byte (no extra byte)

For Phoenix and QL platforms:
Monitor Group can be set in "General Settings"
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